Privacy Policy

Welcome to Footlyn (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

This policy applies only to customers located in the United States, United Kingdom, Canada, and Australia.

1. Information We Collect

a. Personal Information

When you make a purchase or attempt to make a purchase, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment processors)

b. Automatically Collected Information

We may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Pages viewed
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process, deliver, and manage orders
  • Communicate order updates
  • Improve website performance and user experience
  • Detect and prevent fraudulent activities
  • Send promotional emails (only if you subscribe)

3. Sharing Your Information

We may share your information with:

  • Shopify (our e-commerce hosting platform)
  • Payment processors (Shopify Payments, PayPal, Stripe)
  • Shipping carriers (USPS, UPS, Royal Mail, Canada Post, Australia Post, DHL)
  • Marketing platforms (only with your permission)

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies to:

  • Maintain shopping cart sessions
  • Improve browsing experience
  • Analyze website traffic

You can manage or disable cookies in your browser settings.

5. Data Retention

We retain order information for our records unless you request deletion.

6. GDPR Rights (UK & EU Customers)

If you are located in the United Kingdom or the European region, you have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Request a copy of your data

To exercise your rights, contact us at opalrisegroup@gmail.com.

7. CCPA Rights (California Customers)

If you are a California resident, you may:

  • Request to know what data we collect
  • Request deletion
  • Opt-out of data sharing (we do NOT sell data)

8. Data Protection

We use industry-standard security measures:

  • SSL encryption
  • Secure payment gateways
  • Limited data access
  • Routine security checks

9. Third-Party Services

We may link to tools or apps such as:

  • Shopify apps
  • Payment gateways
  • Email marketing software

Each third party has its own privacy policy.

10. Children’s Privacy

We do not knowingly collect personal data from children under 13.

11. Updates to This Policy

We may update this Privacy Policy at any time.
Changes are effective once posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or want to request data deletion or modification, contact us at:

📩 Email: opalrisegroup@gmail.com
🛍️ Store Name: Footlyn