Refund Policy

At FC, we genuinely want you to feel confident and happy with every purchase. If something doesn’t meet your expectations, we’re here to make things right.

🛍️ Returns

We accept returns within 30 days from the date your order is delivered.

To qualify for a return:

• The item must be unused and in the same condition you received it.
• Original packaging must be included.
• A proof of purchase or order confirmation is required.

To start the return process, just send us an email at opalrisegroup@gmail.com

 with your order number and the reason for your return.

💸 Refunds

Once your item arrives back to us, we’ll inspect it and update you on the approval status.
If your return is approved, we’ll issue a refund to your original payment method. Please allow 5–10 business days for the refund to reflect.

🔁 Exchanges

We can only replace items that are defective or damaged.
If you’d like an exchange for the same product, please reach out to us at opalrisegroup@gmail.com

 and we’ll assist you right away.

🚚 Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged or we made an error with your order.
We recommend using a trackable shipping method to avoid any issues with lost packages.

If you have any questions or need help with your return, feel free to contact us anytime at opalrisegroup@gmail.com

.
We’re always here to help!