Return Policy

At FC, we want you to feel confident when shopping with us. If your purchase doesn’t meet your expectations, we’re here to make the return process simple and stress-free.

📦 Return Window

You can request a return within 30 days of receiving your order.

✅ Return Eligibility

To qualify for a return:

  • The item must be unused and in its original condition.
  • All original packaging must be included.
  • Proof of purchase (order number or receipt) is required.
  • The item must not be listed under our non-returnable items below.

To start a return, just send us an email at:
📧 opalrisegroup@gmail.com

We’ll walk you through the steps and provide any instructions needed.

🚚 Return Shipping

  • Customers are responsible for the cost of return shipping unless the product arrived damaged or we made a mistake with your order.
  • We highly recommend using a trackable shipping service for your return.

🔁 Exchanges

If you receive an item that is damaged, defective, or incorrect, we’ll happily replace it with the same product.
Please email opalrisegroup@gmail.com

 with your order number and a clear photo of the issue so we can assist you right away.

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you about the approval status.
If your return is approved, we’ll issue a refund to your original payment method within 5–10 business days.

If you have any questions or need help with your return, feel free to reach out anytime at

opalrisegroup@gmail.com

.
We’re always here to help!